Take no risks when planning your trip with HanseMerkur’s special COVID-19 travel cover – allowing you to sit back, relax and look forward to your upcoming holiday. The COVID-19 cover can be taken out as an add-on element to our products offering cancellation and trip interruption insurance. The additional cover reimburses you for your cancellation and/or additional travel costs if you are suspected to be, or are, infected with COVID-19.
In cases involving personal isolation at home (quarantine) due to a measure imposed by the authorities or instructions issued by authorised third parties (e.g. a doctor)
If you are refused carriage or access to the insured rented property by authorised third parties (e.g. airport staff, landlord) on the day of outbound/return travel
| COVID-19 travel cover | |
|---|---|
| Description of benefits | Download PDF |
| Additional cancellation coverversicherung | |
| Additional travel coverabbruchversicherung | |
| Zusatzprodukt | Only valid in connection with a HanseMerkur cancellation and trip interruption policy for the same trip |
| Scope of cover | Worldwide |
| Maximum trip duration | 45 days | Number of insured trips | 1 trip |
| Price overview | Download PDF |
| Mode of payment | Single payment when the policy is taken out |
| Sample price |
from CHF 20 (sample price, premium 4% of trip price in each case ) |
| Benefit features | Additional COVID-19 cover - cancellation insurance |
|---|---|
| If you cannot embark on the trip/cannot use the rented property | |
| If you cannot embark on the trip/cannot use the rented property | |
| Reimbursement of contractually owed cancellation costs incurred for an insured reason | |
| Reimbursement of contractually owed cancellation costs incurred for an insured reason | |
| Reimbursement of surcharges for single occupancy or reimbursement of the pro rata costs for the double room in the event of partial cancellation | |
| Reimbursement of surcharges for single occupancy or reimbursement of the pro rata costs for the double room in the event of partial cancellation | |
| If the trip is commenced late | |
| If the trip is commenced late | |
| Reimbursement of the additional costs of outbound travel | |
| Reimbursement of the additional costs of outbound travel | |
| Reimbursement for travel services that cannot be used | |
| Reimbursement for travel services that cannot be used | |
| If the trip is rebooked | |
| If the trip is rebooked | |
| Reimbursement of rebooking costs if the trip is rebooked for an insured reason | |
| Reimbursement of rebooking costs if the trip is rebooked for an insured reason | |
| Insured reasons | |
| Insured reasons | |
| (Suspected) infection with coronavirus (COVID-19) and resulting isolation at home (quarantine) due to a measure imposed by the authorities or instructions issued by authorised third parties (e.g. a doctor) | |
| (Suspected) infection with coronavirus (COVID-19) and resulting isolation at home (quarantine) due to a measure imposed by the authorities or instructions issued by authorised third parties (e.g. a doctor) | |
| Refusal of carriage or access to the insured rented property by authorised third parties (e.g. airport staff, landlord) on the day of outward travel (start of trip). | |
| Refusal of carriage or access to the insured rented property by authorised third parties (e.g. airport staff, landlord) on the day of outward travel (start of trip) | |
| Excess | |
| Excess | No excess |
| Benefit features | Additional COVID-19 cover - trip interruption insurance |
|---|---|
| If your trip is interrupted | |
| If your trip is interrupted | |
| Reimbursement of the additional return trip costs demonstrably incurred and the other additional costs directly caused as a result. | |
| Reimbursement of the additional return trip costs demonstrably incurred and the other additional costs directly caused as a result. | |
| Reimbursement of the total price of the trip if the trip is interrupted during the first half (within the first 8 days at the most) | |
| Reimbursement of the total price of the trip if the trip is interrupted during the first half (within the first 8 days at the most) | |
| Reimbursement of the travel services that were not used if the trip is interrupted during the second half (at the latest as of the 9th day). | |
| Reimbursement of the travel services that were not used if the trip is interrupted during the second half (at the latest as of the 9th day). | |
| Reimbursement for cruises | |
| Reimbursement for cruises | Maximum of CHF 1,200 |
| If your return trip is delayed | |
| If your return trip is delayed | |
| Reimbursement of the additional return trip costs demonstrably incurred and the other additional costs directly caused as a result. | |
| Reimbursement of the additional return trip costs demonstrably incurred and the other additional costs directly caused as a result. | |
| Reimbursement of the additional accommodation costs up to the amount of the sum insured. | |
| Reimbursement of the additional accommodation costs up to the amount of the sum insured. | |
| Insured reasons | |
| Insured reasons | |
| (Suspected) infection with coronavirus (COVID-19) and resulting isolation at home (quarantine) due to a measure imposed by the authorities or instructions issued by authorised third parties (e.g. a doctor) | |
| (Suspected) infection with coronavirus (COVID-19) and resulting isolation at home (quarantine) due to a measure imposed by the authorities or instructions issued by authorised third parties (e.g. a doctor) | |
| Refusal of carriage by authorised third parties (e.g. airport staff) on the day of return travel (end of trip). | |
| Refusal of carriage by authorised third parties (e.g. airport staff) on the day of return travel (end of trip). | |
| Excess | |
| Excess | No excess |
Three working days after you book your trip, or up to 30 days before you embark on your trip
You have to take out the COVID-19 travel cover 30 days before you embark on your trip or by no later than the third working day after you book it. If there is a period of more than 30 days between the date on which you book the trip and the date on which you embark on the trip, and if you do not take the insurance out within three working days of booking the trip, insurance cover is only provided for events that occur from the tenth day after the policy was taken out.
You can add the COVID-19 travel cover to an existing (single-trip or annual) cancellation/trip interruption policy taken out with HanseMerkur at a later date. If you are taking out a new single-trip or annual policy, the COVID-19 travel cover can be added to your policy as an add-on.
Take out a new single-trip policy including COVID-19 travel cover
Add COVID-19 travel cover to an existing travel insurance policy
Only in cases involving personal quarantine
We provide cover if you or a person at risk is put under personal quarantine. We do not provide cover if you, or a person at risk, is unable, or is denied the right, to depart, enter a country, continue your trip or transit via a country, for example due to local, regional or nationwide quarantine measures or contact restrictions/curfews imposed by the authorities.
Booking confirmation and proof of insurance
In the event of a claim, we need the following documents and information from you:
Find more detailed information on how to report a claim here.
People travelling with you and living in the same household as you
The persons at risk include:
Individuals who have booked a trip together with you. Cover is provided for up to six people (no more than two families for family rates)
People living in the same household as the insured person
Price overview
General Conditions of Insurance
Fact sheet on insurance products
Wählen Sie bei der Buchung bequem aus folgenden Zahlungsarten aus:
KAUF AUF RECHNUNG
