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    COVID-19 and travel insurance

    Frequently asked questions relating to COVID-19

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    Travel 365 – Annual travel insurance

    The worry-free package provides you with insurance cover for a period of one year covering an unlimited number of trips.

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    Notice of claim

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    Who we are

    Find out everything about HanseMerkur International AG – your top-quality travel insurer in Switzerland.

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General Conditions of Insurance and claim forms

This section provides you with the latest General Conditions of Insurance and claim forms for the HanseMerkur International AG travel insurance products. 

Travel (single-trip travel insurance)


  • General Conditions of Insurance – Travel
  • General Conditions of Insurance – Travel Premium
  • Claim form (trip interruption)
  • Claim form (trip cancellation)
  • Claim form (luggage)
  • Claim form (medical expenses)

Travel 365 (annual travel insurance)

  • General Conditions of Insurance – Travel 365
  • General Conditions of Insurance – Travel Premium 365
  • Claim form (trip interruption)
  • Claim form (trip cancellation)
  • Claim form (luggage)
  • Claim form (medical expenses)

Travel Camping

  • General Conditions of Insurance
  • Claim form (trip interruption)
  • Claim form (trip cancellation)
  • Claim form (luggage)

Travel Europe

  • General Conditions of Insurance
  • Claim form (trip interruption)
  • Claim form (trip cancellation)
  • Claim form (luggage)

Travel Group

  • General Conditions of Insurance (Travel Group)
  • General Conditions of Insurance (Travel Group Premium)
  • Claim form (trip interruption)
  • Claim form (trip cancellation)
  • Claim form (luggage)
  • Claim form (medical expenses)

Rental car insurance

  • General Conditions of Insurance
  • Claim form (rental car)

Insurance for foreign-national visitors

  • General Conditions of Insurance
  • Claim form (medical expenses)
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International:
Schweizer Flagge Switzerland
  • Österreichische Flagge Austria
  • Deutsche Flagge Germany
  • Flagge_NL Netherlands
  • Polnische Flagge Poland

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