Service on another level: HanseMerkur has always seen itself as a quality provider of comprehensive travel cover. We regularly compare ourselves with other insurance companies to give you an idea of the performance of our products.
Outstanding services for carefree holidays
Industry Champion 2025
Illness, accident or loss of luggage – a wide range of claims can arise before or during a well - earned holiday. Effective travel insurance is a good idea when it comes to limiting the financial consequences of incidents like these. The independent Swiss Institute for Quality Testing (SIQT) reviewed the premiums and benefits offered by various providers. HanseMerkur best met the criteria overall and was named test winner. It impressed with its best telephone customer service and top rates.
Industry Champion 2023
Illness, accident or loss of luggage - a wide variety of claims can arise before or during a well-deserved holiday. In order to limit the financial consequences at such times, it is advisable to take out high-performance travel insurance. The independent Swiss Institute for Quality Tests (SIQT) has analysed the premiums and benefits of various providers. The result: HanseMerkur is the industry champion in the area of ‘customer satisfaction’.
To the test results
Industry Champion 2022
Illness, accident or loss of luggage - a wide variety of claims can arise before or during a well-deserved holiday. In order to limit the financial consequences at such times, it is advisable to take out high-performance travel insurance. The independent Swiss Institute for Quality Tests (SIQT) has analysed the premiums and benefits of various providers. The result: HanseMerkur is the industry champion in the area of ‘customer satisfaction’.
To the test results
Real customer reviews – eKomi review platform
The satisfaction of our customers and high transparency are particularly close to our hearts. On the online platform eKomi you can find authentic customer reviews. You can be sure that all reviews are "genuine", because only people who have actually completed a transaction (e.g. booked an insurance policy via our website) can rate on eKomi.