HanseMerkur
  • Coronavirus
  • Change data
  • Report a claim
  • Sales partners
  • Partner-Login
  • Switzerland International
    • Germany
    • Austria
    • Poland
  • English Change language
    • German
    • French
  • Travel insurances
    Back
    • Travel insurance packages
      • Travel – Single-trip travel insurance
      • Travel 365 – Annual travel insurance
      • Travel Europe – Self-driving insurance
      • Travel Camping – Camping insurance
      • Travel Group – Group travel insurance
    • Rental car insurance
    • Insurance for foreign-national visitors
    • All forms of travel insurance
    COVID-19 and travel insurance

    Frequently asked questions relating to COVID-19

    To the FAQ
    Jahresversicherung_Sommer
    Travel 365 – Annual travel insurance

    The worry-free package provides you with insurance cover for a period of one year covering an unlimited number of trips.

    Find out more
  • Service
    Back
    • Report a claim
    • Contact
    • Change data
    • Request documents
      • Copy of insurance policy
      • Additional Covid-19 confirmation
      • Confirmation travel health insurance
      • Confirmation travel health insurance incoming
      • Tax receipt
    • Emergencies
    • Download centre
    • FAQ
    • Glossary
    • Test results and awards
    • Payment methods
    • Overview of all services
    COVID-19 and travel insurance

    Frequently asked questions relating to COVID-19

    To the FAQ
    iStock-1156269804
    Notice of claim

    Do you want to report an insured event? We will help to make everything alright again as soon as possible.

    Find out more
  • The company
    Back
    • About us
      • History
      • Philosophy and success
      • Solvency and financial report
      • Media
      • Careers
    • Media
    • Careers
    HMI Headquarter Vaduz
    Who we are

    Find out everything about HanseMerkur International AG – your top-quality travel insurer in Switzerland.

    Find out more
  • Search
    Back
    Search
  • HanseMerkur International AG
  • Service
  • Test results and awards
  • eKomi

eKomi customer reviews - Transparency is important to us

Quick access
  • Client reviews
  • About eKomi
  • Submission of ratings
  • Authenticity
  • Features

Client reviews

eKomi-Logo

On our website you can see company and product reviews from our customers, which were submitted via the review portal eKomi.

ekomi –Latest customer reviews

/ 5
All reviews
About eKomi

About eKomi

eKomi is an independent service provider that we use to obtain genuine customer reviews. To ensure that the published reviews only come from people who have actually purchased our insurance products from us, eKomi has taken various measures to check the authenticity of the customer reviews. We would like to inform you about these in the following.

How are ratings submitted?

HanseMerkur customers can submit a rating directly after completing the ordering process or via a rating invitation by e-mail. The prerequisite for submitting a rating is that an insurance policy has demonstrably been taken out. If the customer has not received an evaluation invitation, this can be requested from eKomi. In this case, the conclusion of an insurance policy must also be proven. Double evaluations for the same product are technically not possible.

How is the authenticity of the ratings ensured?

In order to verify the authenticity of the rating and its legitimacy, ratings cannot be submitted without providing the individual email address. The e-mail address serves as a verifiable reference for the rating submission. Likewise, proof of an insurance policy conclusion must be provided, unless the rating is given directly after conclusion or via an e-mail invitation.

Features

Each submitted review - whether positive or critical - is manually checked by eKomi for logical contradictions and other conspicuous features before it is published and flows into the review statistics. Under certain circumstances, reviews can be deleted in whole or in part or not published, for example in the case of a violation of eKomi's communication guidelines or if there are reasonable doubts about the legitimacy of the submitted review.

  • Visit us on:
International:
Schweizer Flagge Switzerland
  • Deutsche Flagge Germany
  • Österreichische Flagge Austria
  • Polnische Flagge Poland

Reviews – Transparency is important to us

Ekomi-Siegel standard
4.8 / 5
49 Reviews

  • All reviews
  • About eKomi

The company

  • About us
  • Media
  • Careers

Sales partners

  • Partner-Login
  • Become a partner
  • ©2023 HanseMerkur International AG
  • Legal notice
  • Data protection
  • Disclaimer and terms of use
Contact
Report a claim