Frequently asked questions relating to COVID-19
Find out everything about HanseMerkur International AG – your top-quality travel insurer in Switzerland.
We are available to answer your questions on changing data, claims, emergencies and other matters.
We are available for questions about data changes, claims, emergencies and other matters.
Do you want to report an insured event? We will help to make everything alright again as soon as possible.
If you run into difficulties abroad, the 24-hour travel emergency hotline is available round the clock.
HanseMerkur International AG General Conditions of Insurance and claim forms for download.
An overview of the answers to the main questions (FAQ) about the travel insurance offered by HanseMerkur International.
Read explanations of the most important terms relating to travel insurance in our glossary.
We regularly compare ourselves with other insurance companies to give you an idea of the performance of our products.
You have these payment options at HanseMerkur.