HanseMerkur sales information

  • ApplicableProduct highlights
  • ApplicableDocuments for download
  • ApplicableYour contact persons

HanseMerkur Product concept – Key information at a glance

Product highlights

  • ApplicableBest price guarantee: Refunds the difference between the booked travel price and a cheaper competitor offer
  • ApplicableLeisure cover in the annual insurance policies: Reimburses ticket costs for booked events if participation is prevented by illness or accident
  • ApplicableAdvance on costs: Advance on costs for a hospital stay of up to CHF 5000
  • ApplicableFamily definition: One or two adults (26 years or older) and up to 6 persons under 26 can be co-insured under the annual family insurance (max. 7 persons), regardless of place of residence or family relationship.
  • ApplicableInability to participate in sport: If the trip would be feasible but participation in the sporting event (e.g. marathon, diving, etc.) is not possible due to illness or injury, we will cover the cancellation costs if the sporting event is the main reason for the trip.
  • ApplicablePets: Cancellation and trip interruption in the event of illness, accident or death of the insured person's dog, cat or horse are covered
  • ApplicableSearch and rescue: In Travel Premium and Travel Premium 365 with increased sums insured of up to CHF 30,000
  • ApplicableCar hire cover: Increase in the sum insured to CHF 5000 and extension to additional vehicles
  • ApplicableTravel Easy 365: Affordable annual insurance with a sum insured of up to CHF 2000
  • ApplicableTravel Dive 365: Annual insurance with extras for diving enthusiasts and higher sums insured
  • ApplicableRoad Trip: Additional product to the Travel and Travel 365 tariffs. A combination of car travel cover and hire car cover

Your personal product training

Would you like to find out all the details about the insurance products?

Our customer advisors Vincenzo Pirrazzo and Luca Brunner will be happy to inform you and your employees in a personal training session.

We look forward to receiving your enquiry and discussing all the details with you.

Phone: +41 43 550 21 30 (Monday to Friday from 08.00 to 18.00)

Email: partner@hansemerkur.ch

Damage report

Did you know that your customer can also submit their insurance claim to us online?

Here is the online claims form for cancellation insurance, travel interruption insurance, medical expenses insurance, luggage insurance, guest insurance and hire car insurance:

Report damage online

Contact for sales partners

If you would like to become a partner of HanseMerkur International AG, simply send us a message or give us a call. We’d be happy to discuss all the details with you.

Phone: +41 43 550 21 30 (Monday–Friday, 08.00–18.00)

Email: partner@hansemerkur.ch

Your personal contacts for sales and backoffice

Regional Sales Manager
Vincenzo Pirrazzo
Regional Sales Manager
Luca Brunner
Team lead internal sales & customer service
Catherine de Corbier
Backoffice Specialist & Customer Service
Björn Nunige