Notice of claim – Help fast if worst comes to worst
Do you want to report an insured event? We will help to make everything alright again as soon as possible. You can find all of the important contact details and information on what to do in the event of a claim below.
Report claims by post or e-mail
Send us your notice of claim using our standard Claim forms to:
HanseMerkur International AG
Do you need assistance in submitting your notice of claim? Our service centre will be happy to help.
Telephone: +41 43 550 21 25
24-hour travel emergency hotline
The experts from the Swiss personal assistance and emergency call centre are available to provide you with help and advice in serious emergencies 24 hours a day, seven days a week, wherever you are in the world.
Telephone: +41 43 550 21 21